Liverpool’s global fans bid on exclusive match-worn player shirts
ChallengeThe challenge was to create a tactical marketing campaign via ECAL, incorporating a call to action (CTA) to encourage fans globally to bid on exclusive player match-worn shirt auctions. |
SolutionFans received ‘LFC Auction’ events directly into their calendar, with timely alerts, feature shirt details, positive messaging, and a simple ‘Bid Now’ call-to-action linking directly to the LFC Auction Store. |
1. Introduction
- Liverpool FC encourages fans to own a part of the club’s history by bidding for signed match-worn shirts from the season’s Premier League and Champions League games. The proceeds are donated to the LFC Foundation, creating life-changing opportunities for young people and families at home and abroad.
- As Liverpool FC’s official calendar marketing provider, ECAL provides the platform for the Club to reach its global fanbase and communicate important match, member, and promotional information directly to their personal digital calendars.
2. Objectives
- Expose the recently launched Liverpool FC Auction Store to fans and educate fans on the opportunity to bid for priceless items.
- Communicate upcoming auction details and important commencement and closing windows to fans globally.
- Increase interest and engagement in the auctions through increased visits to the LFC Auction Store.
- Create a seamless path for fans to bid, increasing conversion, raising auction prices, and delivering proceeds for the LFC Foundation charity.
3. Strategy
ECAL would work hand-in-hand with the marketing team at Liverpool to construct pro-forma campaign messaging for the brand, with recommended alerts, copy and direct action links, and direct access to the ECAL admin for effective self-management and success metrics.
4. Solution
- The team created 12 separate tactical events across a 30-day campaign, beginning on the 15th November 2024.
- Fans received ‘LFC Auction’ events directly into their calendar, with timely alerts, feature shirt details, positive messaging, and with a simple ‘Bid Now’ call-to-action linking directly to the LFC Auction Store.
- Due to the nature of these live events, fans globally were easily aware of auction commencement and closing times, giving them a greater opportunity to participate.
5. Outcomes
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12 tactical events were crafted and served into fan calendars over a 1-month campaign.
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ECAL delivered over 1.4m event impressions to high-value MyLFC Members over this campaign.
- Over 2,600 bidders utilised the ECAL’ Bid Now’ CTA directly from their personal calendars.
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The LFC Player Shirt Auctions have been a great success, raising BIG funds for the LFC Foundation.
Testimonials

"The ECAL Solution is 10 out of 10. We are super happy with how it is working for us.”
Product Manager Web @ FC Barcelona
“ECAL are proactive and prescriptive in our working relationship, while the solution has proven to be a success for both fan engagement and acquisition.”
Head of Digital @ Wolverhampton Wanderers.
"We could not be happier with the ECAL product. ECAL makes it easy to implement and even easier for our fans to download our calendars where they want them most!”
Vice President of Digital Media @ Hornets Sports & Entertainment
"The ECAL platform ensures that fans can easily find out where to tune in and watch Formula E live in their territory, providing us with the ability to deliver targeted messages to users, based on location and behaviour. ECAL is our highest performing digital marketing channel, contributing approximately one-third of new user data acquired. The team at ECAL are a great bunch and I would have no hesitation in recommending them."
Senior Digital Project Manager @ Formula E
“We welcome around 750,000 visits to our Bins, waste and recycling section on our website annually. Implementing ECAL’s ‘Sync to Calendar’ service, has not only significantly reduced the average website visit, but residents can now receive dynamic bin collection reminders in-calendar. When collection days change, as do the entries and reminders in our users calendar. We are proud to be the first council in the UK to provide this innovative service for our residents and are thrilled to see this as just the start of a great journey and synergy with ECAL”.
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