Microsoft is currently experiencing a global service outage affecting multiple Microsoft 365 services, including Exchange Online (Outlook). Because our platform connects directly to Microsoft’s infrastructure to deliver calendar updates, Outlook and Microsoft calendar sync functionality is temporarily unavailable.
Please note: ECAL’s core platform and servers are operating normally. This disruption is entirely caused by Microsoft’s global service incident and is not an issue with ECAL’s software or infrastructure. All other calendar services (such as Apple Calendar and Google Calendar) remain unaffected and available.
What ECAL is Doing
To protect user experience and prevent failed sync attempts while Microsoft works to restore its services, we have taken the following actions:
- Temporarily Hiding Microsoft Sync Options: We have temporarily hidden Outlook and Microsoft calendar sync options across ECAL displays until Microsoft confirms the issue is resolved.
- Continuous Monitoring: Our engineering team is closely monitoring Microsoft’s incident updates and service stability in real time. As soon as Microsoft restore their services, we will re-enable Outlook and Microsoft calendar options.
We appreciate your support while Microsoft resolves this global disruption. For live updates directly from Microsoft, you can view the Microsoft 365 Service Health page. If you have any urgent questions regarding your ECAL account or widgets, please reach out to our team at support@ecal.com.
